Update Mobile Number on BISP Portal: Step-by-Step Guide
If you have registered with BISP and your mobile number is blocked or changed, it is very important to update your SIM data in BISP. In BISP, all the payments are released when your mobile number is linked to your CNIC. Otherwise, you will face many problems, such as all payment wil be blocked or delayed. So in this article, you will get all the information on how to update your mobile number, documents required, common issues, and their solutions on the BISP portal. Click Here
Step-by-Step Guide to update mobile number
By following these steps, you can update your mobile number on BISP:
- Go to your nearest BISP office during its working hours
- Tell the staff about your change number details
- You should also have your biometric verification from NADRA
- Give them your new updated mobile number
- After giving all your information, you will get a confirmation slip for your changed mobile number
Your mobile number will be updated within 7 to 10 days, and you will receive a message on 8171. Punjab Rashan Card: Support for Poor Families

Update your mobile number on the official portal.l
Many people search for how they can enter their mobile number on the official portal. But you cannot change your mobile number on the official portal of BISP. To update your mobile number, the biometric verification from NADRA is mandatory. On the official portal, you can just check your eligibility criteria and register.
Documents require a change of mobile number.
You should have the following documents to change your mobile number on BISP:
- A valid CNIC
- Copy CNIC
- Family details
- Biometric verification from NADRA
Mobile number Updated Table
| Action | Place | Expected Time |
| Go to the BISP office | Tehsil office | Same day |
| Submit CNIC | BISP counter | 10 to 15 minutes |
| Biometric verification | From the NADRA office | 5 minutes |
| Give them a new mobile number | BISP Representative | 5 minutes |
| Updated system | Central Database | 7 to 10 days |
Advantages of changing mobile number
If you change your mobile number in BISP, you will get the following benefits:
- BISP payment releases
- You will get complaint process updates
- Re-verification messages
- Payment confirmation messages
- Dynamic survey reminders
If you do not change your mobile number in BISP, you will have the following issues:
- Stop receiving SMS updates from BISP
- Miss survey deadlines
- Face payment delays
- And you will be marked inactive in BISP
Why need to change my mobile number
You should change your mobile number if:
- Your old SIM is lost or stolen
- You have changed your mobile number
- Your SIM is blocked
- SIM is not registered with CNIC
- You are not receiving messages from BISP
- Your payment status is not showing as updated
Common issues and solutions while updating the mobile number
You can face the following problems while updating your mobile number in BISP:
Biometric verification failed
If you face the issue of a mismatched fingerprint during biometric verification, then you should:
- Go to the NADRA office
- Update your fingerprint
- Retry after the NADRA update
SIM not registered with CNIC
If your SIM is not registered with your CNIC, then:
- Get a new SIM on your own CNIC
- Update your mobile number in BISP.
Face payment suspension
After updating your mobile number, your BISP status will be updated, but if its remain inacytive then:
- Wait for 7 days
- Send your CNIC to 8171
- Go to the office if needed again
Payment stopped
Payment does not stop because of a number change alone. However, if the verification status is pending, payment may temporarily stop until the update is completed.
How to check mobile number is updated.
After all the procedures of changing the mobile number, you should check your status:
- Send your CNIC to 8171
- Go to the official portal
- Visit the BISP office
This process may take 7 to 10 days to change your mobile number in BISP.
Conclusion
If you want to change your mobile number, you should go to the nearest BISP office. Must bring your biometric verification from NADRA, and your original CNIC. Give your documents to the staff and request to change your mobile number. In 7 to 10 days, your mobile number will be updated, and after all this procedure, you can also check your stats by sending your CNIC to 8171. You can never change your mobile number at official portal because its required biometric verification physically.
FAQs
Can I change my mobile number in BISP by SMS?
No, you cannot change your mobile number by SMS, because biometric verification is mandatory for this purpose.
Is there any fee to change the mobile number in BISP?
No, you can change your mobile number in BISP without any fee. This process is totally free of cost.
How much time is taken to change my mobile number?
In 7 to 10 days, your mobile number will be updated in BISP.
Can someone else change my mobile number?
No, only you can change your mobile number in BISP, because for changing mobile number, biometric verification and CNIC are mandatory.
How can I check if my mobile number is updated?
Send your CNIC to 8171 via SIMthat you have changed in BISP. If you receive a reply means your mobile number is updated.