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Update Mobile Number on BISP Portal: Step-by-Step Guide

Update Mobile Number on BISP Portal: Step-by-Step Guide

If you have registered with BISP and your mobile number is blocked or changed, it is very important to update your SIM data in BISP. In BISP, all the payments are released when your mobile number is linked to your CNIC. Otherwise, you will face many problems, such as all payment wil be blocked or delayed. So in this article, you will get all the information on how to update your mobile number, documents required, common issues, and their solutions on the BISP portal. Click Here

Step-by-Step Guide to update mobile number

By following these steps, you can update your mobile number on BISP:

  • Go to your nearest BISP office during its working hours
  • Tell the staff about your change number details
  • You should also have your biometric verification from NADRA
  • Give them your new updated mobile number
  • After giving all your information, you will get a confirmation slip for your changed mobile number 

Your mobile number will be updated within 7 to 10 days, and you will receive a message on 8171. Punjab Rashan Card: Support for Poor Families

Update Mobile Number on BISP Portal: Step-by-Step Guide

Update your mobile number on the official portal.l

Many people search for how they can enter their mobile number on the official portal. But you cannot change your mobile number on the official portal of BISP. To update your mobile number, the biometric verification from NADRA is mandatory. On the official portal, you can just check your eligibility criteria and register. 

Documents require a change of mobile number. 

You should have the following documents to change your mobile number on BISP:

  • A valid CNIC
  • Copy CNIC
  • Family details 
  • Biometric verification from NADRA

Mobile number Updated Table

ActionPlaceExpected Time
Go to the BISP officeTehsil officeSame day
Submit CNICBISP counter  10 to 15 minutes
Biometric verificationFrom the NADRA office5 minutes
Give them a new mobile numberBISP Representative5 minutes
Updated system Central Database7 to 10 days

Advantages of changing mobile number

If you change your mobile number in BISP, you will get the following benefits:

  • BISP payment releases
  • You will get complaint process updates 
  • Re-verification messages
  • Payment confirmation messages
  • Dynamic survey reminders

If you do not change your mobile number in BISP, you will have the following issues:

  • Stop receiving SMS updates from BISP
  • Miss survey deadlines
  • Face payment delays
  • And you will be marked inactive in BISP

Why need to change my mobile number

You should change your mobile number if:

  • Your old SIM is lost or stolen
  • You have changed your mobile number 
  • Your SIM is blocked
  • SIM is not registered with CNIC
  • You are not receiving messages from BISP
  • Your payment status is not showing as updated

Common issues and solutions while updating the mobile number

You can face the following problems while updating your mobile number in BISP:

Biometric verification failed 

If you face the issue of a mismatched fingerprint during biometric verification, then you should:

  • Go to the NADRA office 
  •  Update your fingerprint
  •  Retry after the NADRA update

SIM not registered with CNIC

If your SIM is not registered with your CNIC, then:

  • Get a new SIM on your own CNIC
  • Update your mobile number in BISP.

Face payment suspension

After updating your mobile number, your BISP status will be updated, but if its remain inacytive then:

  • Wait for 7 days
  • Send your CNIC to 8171
  • Go to the office if needed again

Payment stopped 

Payment does not stop because of a number change alone. However, if the verification status is pending, payment may temporarily stop until the update is completed.

How to check mobile number is updated.

After all the procedures of changing the mobile number, you should check your status:

  • Send your CNIC to 8171
  • Go to the official portal 
  • Visit the BISP office 

This process may take 7 to 10 days to change your mobile number in BISP.

Conclusion

If you want to change your mobile number, you should go to the nearest BISP office. Must bring your biometric verification from NADRA, and your original CNIC. Give your documents to the staff and request to change your mobile number. In 7 to 10 days, your mobile number will be updated, and after all this procedure, you can also check your stats by sending your CNIC to 8171. You can never change your mobile number at official portal because its required biometric verification physically.  

FAQs

Can I change my mobile number in BISP by SMS?

No, you cannot change your mobile number by SMS, because biometric verification is mandatory for this purpose. 

Is there any fee to change the mobile number in BISP?

No, you can change your mobile number in BISP without any fee. This process is totally free of cost. 

How much time is taken to change my mobile number?

In 7 to 10 days, your mobile number will be updated in BISP.

Can someone else change my mobile number?

No, only you can change your mobile number in BISP, because for changing mobile number, biometric verification and CNIC are mandatory.

How can I check if my mobile number is updated?

Send your CNIC to 8171 via SIMthat you have changed in BISP. If you receive a reply means your mobile number is updated. 

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